Outbound Account Executive

About us

Engaige is building the best AI Agent for Direct-to-Consumer ecommerce. Our AI handles customer service like a real team member – resolving tickets, driving sales, and turning support into a growth engine instead of a cost center.

We’re growing fast, backed by strong traction with leading ecommerce brands like MR MARVIS, Otrium and Dore & Rose, and building a category-defining product in a massive market. If you’re excited about joining a highly ambitious team, moving fast, and helping shape the future of AI in ecommerce, we’re looking for you.

Your role

As our Founding Outbound Account Executive, you’ll own both hunting and closing in our core segment of leading ecommerce brands. You’ll spend a significant part of your week doing targeted outbound into a well-defined ICP, and the rest running end-to-end sales cycles with founders, CX leaders and support managers.

You won’t just inherit a random patch and wait for inbound. You’ll be a key part of our commercial engine: working closely with the founders, and our commercial team, to turn high-quality account lists into pipeline, and pipeline into revenue. Over time, there’s a clear path to grow into a sales lead as we add more BDRs and AEs.

What you’ll do

• Own a revenue target for new business from leading ecommerce brands (DTC and digital-first retailers).

• Generate your own pipeline through outbound:

  • Work focused, high-intent account lists within a clear ICP.

  • Run consistent outbound across phone, email and LinkedIn.

  • Prioritise high-value accounts and key personas (Founders, Heads of CX, Support Managers).

• Run full sales cycles from first conversation to signature:

  • Do deep discovery on their support setup, KPIs and pain points.

  • Build clear value cases around cost savings, CSAT and revenue impact.

  • Navigate multiple stakeholders and handle objections confidently.

  • Own proposals, commercials and negotiation.

• Collaborate with our BDR:

  • Take the best meetings they book and turn them into real opportunities.

  • Share talk tracks and objection handling that work with ecommerce stakeholders.

  • Do regular call reviews and help them level up over time.

• Work closely with our marketer/RevOps:

  • Give feedback on messaging and angles that resonate in outbound.

  • Help shape and test sequences, campaigns and simple sales assets (case studies, one-pagers, decks).

  • Use our CRM and sales tools (HubSpot, outreach tools) cleanly so we can track and optimise the funnel.

• Feed insights back into product and strategy:

  • Share what you’re hearing from ecommerce CX teams and founders.

  • Help sharpen our positioning, packaging and pricing as we grow.

How we work

We move quickly, keep bureaucracy low and ownership high. You’ll work directly with the founding team, have real responsibility from day one, and be expected to think like an owner — not just follow a script.

We’re looking for someone who’s comfortable in an early-stage environment: experimenting, learning fast from reality, and doing what’s needed to win the right customers, not just any customers.

What you’ll get

• Competitive salary of €75-€90k OTE depending on experience and profile.

• A proven product with clear ROI and a hungry, clearly defined market.

• The chance to be a founding AE: shape the outbound motion and grow into a sales lead role as we scale.

• Direct access to the founding team and lots of ownership from day one.

• A no-nonsense, high-speed startup environment with an ambitious, low-ego team.

• Team lunches, activities and plenty of fun along the way.

Requirements

• 2–5 years of B2B SaaS sales experience, including at least 1 year as a full-cycle AE or as a top-performing SDR/BDR who has already owned parts of the sales cycle.

• Proven track record of hitting or exceeding quota in an outbound-heavy role (phone + email + LinkedIn), not just inbound demo taking.

• Comfortable spending 30–50% of your time on outbound into a clearly defined ICP, and seeing that as a core part of the job.

• Experience selling to SMB / mid-market customers; ideally to ecommerce, CX, support or revenue teams.

• Able to independently run full sales cycles:

  • Discovery, qualification and multi-threading across stakeholders.

  • Product storytelling and value/ROI framing.

  • Handling objections and competing solutions.

  • Pricing, proposals and closing.

• Ambitious and performance-driven — you aim to be in the top 1% of your field and are motivated by clear targets and visible impact.

• Fluent in Dutch and English, both spoken and written.

• Based in the Netherlands and excited to join us in person at our Utrecht office.

• Comfortable working with CRM and sales tools, ideally HubSpot plus modern outbound tools, and disciplined about keeping your pipeline clean and up to date.

• Data-driven and concrete about your own performance: you know your activity metrics, funnel conversion rates, typical deal sizes and sales cycle length, and you use them to improve.

• Thrives in an early-stage startup environment: high ownership, low bureaucracy, lots of context, and a bias for action over politics.

Nice to have

• Experience selling to ecommerce / DTC brands or within the broader ecommerce ecosystem.

• Familiarity with customer support / CX workflows and tools.

• Experience as an early sales hire, helping shape a sales motion rather than just following a mature playbook.